CSR Coordinator
OR
Last updated on 24 Apr 2026
Overview
The CSR Coordinator in healthcare manages corporate social responsibility (CSR) initiatives to improve health outcomes in local communities. This role focuses on bridging healthcare services with social initiatives, emphasizing sustainability and social impact. The position aims to foster partnerships with healthcare organizations, improve access to healthcare resources, and enhance the community’s well-being. It requires a strategic thinker with experience in healthcare and community development. The CSR Coordinator also monitors and evaluates the effectiveness of health programs.
Job Description
- Develop and execute healthcare-related CSR programs, focusing on improving community health outcomes.
- Build and maintain partnerships with healthcare organizations, NGOs, and community leaders.
- Organize health awareness campaigns and provide support to underserved populations.
- Collaborate with internal teams to align CSR activities with corporate values and objectives.
- Monitor, assess, and report on the impact of CSR initiatives on community health.
- Ensure compliance with healthcare regulations and ethical standards in all CSR activities.
- Manage budgets and resources efficiently to support CSR projects and initiatives.
Key Skills for this Job Role
Responsibility
Project Management
Environmental Sustainability
Project Planning
Monitoring
Community Development
Related Job Vacancies
View All 2814 Jobs
Related Job Roles
Digital Marketing Manager
Medical Representative
Marketing
Internal Marketing
Salesforce Trainer
Corporate Marketing
Clinical Trials Investigator
Territory Sales Executive
Agency Sales Manager
TPA Head
CSR Executive
Optical Retail Marketing Manager
Laboratory Manager
Medical Risk Manager
Healthcare Operations Manager
Block Coordinator
Chief Marketing Officer
Customer Service Associate
Warehouse Operator
International Sales Executive
Telemedicine Consultant
Branch Head
Territory Head
Clinical Informatics Officer (CIO)
Assistant Professor Health Management
Consultant – AI & Digital Technology
Clinical Head
Referral Sales Executive
NABH Quality Executive
Superintending Engineer
Consultant-Digital Health & Analytics
Corporate Sales Executive
Sales Specialist
Registered Health Information Technician (RHIT)
Registered Health Information Administrator (RHIA)
Health Information Officer (HIO)
Chief Health Information Officer (CHIO)
Clinical Terminology Standards Specialist
Certified Terminology Standards Specialist (CTSS)
HIM Privacy Officer
Unit Head
FAQS
How are customer service requests coordinated across departments?
Customer service requests are coordinated by logging cases, assigning them to relevant teams, and tracking resolution timelines. Continuous follow-up ensures pending issues are addressed promptly. Coordination with billing, logistics, or technical teams may be required depending on the query. Structured handling improves service efficiency.
What procedures are followed to manage escalated customer complaints?
Escalated complaints are reviewed in detail to identify the root cause and urgency level. Relevant departments are contacted for corrective action and updates. Customers are informed professionally throughout the process. Timely escalation management helps retain customer trust.
Why is response time important in customer service coordination?
Fast response time improves customer satisfaction and reduces frustration. It demonstrates professionalism and operational efficiency. Delayed responses may lead to complaints or loss of business opportunities. Monitoring response metrics helps maintain service standards.
How are service performance reports prepared in CSR coordination roles?
Reports are prepared using data such as complaint volume, response times, closure rates, and customer feedback trends. These reports help management assess team performance. Regular analysis identifies service gaps and improvement areas. Accurate reporting supports decision-making.
Which software tools are commonly used by CSR Coordinators?
Common tools include CRM systems, ticketing platforms, email systems, spreadsheets, and communication dashboards. These tools help manage requests and maintain customer records. Automation features improve tracking efficiency. Technology supports organized service operations.
Related Job Vacancies
View All 20 Jobs
FAQS
What qualifications are required to become a CSR Coordinator?
Candidates typically need a Bachelor’s or Master’s degree in Social Work, Business Administration, Public Administration, Environmental Studies, or Development Studies. A Master of Social Work (MSW) or MBA in CSR or Sustainability Management can be advantageous.
What skills are required for a CSR Coordinator?
Important skills include project management, community engagement, communication skills, program planning, stakeholder coordination, and sustainability awareness.
What industries hire CSR Coordinators?
CSR Coordinators work in corporate companies, multinational organizations, manufacturing industries, healthcare organizations, educational institutions, non-profit organizations, and environmental organizations.
What is the salary of a CSR Coordinator?
In India, CSR Coordinators generally earn between ₹3 lakh and ₹9 lakh per year, depending on experience, company size, and industry.
Average Salary among Countries
| Country | Min. Salary Per Year | Max. Salary Per Year |
|---|---|---|
| USA | USD 50000 | USD 85000 |
| United Kingdom | GBP 30000 | GBP 55000 |
| UAE | AED 90000 | AED 170000 |
| Canada | CAD 55000 | CAD 95000 |
| Australia | AUD 60000 | AUD 100000 |
| India | INR 300000 | INR 900000 |
Related Qualifications
Diploma in Health Administration
Diploma in Hospital Infection Control and Prevention
Diploma in Hospital Waste Management
MBA
BBA (Bachelor Of Business Administration)
DHA (Diploma in Hospital Administration)
Diploma in Bio Medical Waste Management
MHA (Master of Hospital Administration)
MHM (Masters of Hospital Management)
PGDHHM (Post Graduate Diploma in Hospital and Health Management)
PhD in Hospital Administration
MBA Hospitality Management
MSc Hospitality Administration
MD Health Administration
MD Hospital Administration
PGDHA (Post Graduate Diploma in Health Administration)
BHA (Bachelor of Hospital Administration)
MBA Healthcare Management
PGDHM (Post Graduate Diploma in Hospital Management)
FACMPE (Fellowship of American College of Medical Practice Executives)
Quality Nurse Certification
MDHM (Masters Degree in Hospital Management)
DHS (Diploma in Health Statistics)
DIHM (Diploma in Industrial Health Management)
EPGDHA (Executive PG Diploma in Hospital Administration)
FACHE (Fellow of the American College of Healthcare Executives)
BBM (Bachelor of Business Management)
BHM (Bachelor in Hospital Management)
PGDHCM (Post Graduate Diploma in Healthcare Management)
MBA Hospital Administration
MBA Hospital and Healthcare Management
BBA Hospital Management
PGDM - Hospitality Management
Healthcare Graduate
MSc Health Informatics
MHI (Master of Health Informatics)
PhD in Health Informatics
BSc Health Informatics
PGDQMHHO (Quality Management of Hospital & Healthcare Organization)
MSc Global Health
Bachelor of Science (BSc) in Hospital Administration
Diploma in Hospital Management
Diploma in Healthcare Management
Certificate Course in Digital Health
BBA (Hospital and Health Systems Management)
CCHQM (Certificate in Healthcare Quality Management)
CHAM (Certificate in Hospital Administration and Management)
CHM (Certificate in Hospital Management)
CHA (Certificate in Hospital Administration)
CPHHM (Certificate Programme in Hospital and Healthcare Management)
Diploma in Hospital and Healthcare Management
Diploma in Hospital Front Office Management
Post Graduate Diploma in Healthcare Marketing
MHA (Master of Healthcare Administration)
M.H.A. (Executive)
M.Sc. (Healthcare Quality and Patient Safety)
MBA Healthcare Administration
MBA Hospital and Health Systems Management
MBA Hospital Management
Certificate in Healthcare Management
P.G. Diploma in Hospital Administration and Management
Ph.D. (Health Administration)
Ph.D. (Health Management)
Post Diploma in Healthcare Management
Post Graduate Diploma in Hospital and Healthcare Management
Fellowship in Hospital Administration
MSc Digital Healthcare Systems & Management
BBA Healthcare Management
BTech in Digital Health
Diploma In Travel And Tourism
COTM (Certificate in Operation Theatre Management)
Master of Science in Computational Pathology and Digital Medicine
Advanced Diploma In Hospital Management
PG Diploma Healthcare Quality Management
BVoc Health Information Technology
BVoc Hospital Management
Advance Post Graduate Management Program In Healthcare
Diploma In Software Integrated Hospital Administration
BSc Hospital Management
MSc Medical Documentation
MSc in International Health Management
Related Speciality
Hospital Management
Health Informatics
Clinical Engineering
Healthcare Sales Management
Medical Tourism
Healthcare Marketing
Medical Journalism
Health Economics
Telemedicine
Healthcare Quality
Health Statistics
Epidemic Management
Laboratory Management
Digital Health
Clinic Management
Medical Administration
Related Course Titles
Bookmark