Sr AR Caller

OR

Senior Medical Billing Executive
Healthcare Claims Follow-up Specialist
AR Recovery Analyst
Healthcare Reimbursement Officer
Senior Denial Management Specialist

Last updated on 04 Feb 2026

Overview

A Senior AR Caller is a seasoned professional responsible for following up on unpaid healthcare claims with insurance companies. They work in medical billing and play a crucial role in revenue cycle management. With experience, they handle escalated claims and ensure timely reimbursement. Their duties involve analyzing denials, reprocessing claims, and reducing outstanding accounts. Accuracy and knowledge of payer guidelines are essential in this role.

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Job Description
  1. Review and analyze unpaid or denied healthcare insurance claims.
  2. Communicate with insurance companies to resolve issues and secure payment.
  3. Document call details, claim statuses, and resolution steps.
  4. Escalate complex or recurring denials to management for resolution.
  5. Assist in reducing days in accounts receivable by regular follow-up.
  6. Stay updated on payer guidelines, coding changes, and billing procedures.
  7. Provide mentorship to junior AR callers and billing staff.
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