Collections Coordinator

OR

Healthcare Accounts Coordinator
Medical Billing Specialist
Revenue Cycle Coordinator
Patient Accounts Representative
Billing and Collections Officer

Last updated on 27 Jan 2026

Overview

A Collections Coordinator in the healthcare sector manages the billing and recovery of payments for medical services. They play a vital role in ensuring the financial health of hospitals and clinics by following up on unpaid accounts. Their role bridges the communication between patients, insurance companies, and the finance department. Attention to detail and strong negotiation skills are essential. This job often involves both administrative and customer-facing responsibilities.

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Job Description
  1. Monitor outstanding medical bills and follow up with patients or insurance providers.
  2. Resolve billing disputes and provide clarification regarding charges.
  3. Maintain updated records of all transactions and payment histories.
  4. Coordinate with the finance department to process payments and adjustments.
  5. Send notices and negotiate payment plans for overdue accounts.
  6. Comply with healthcare billing laws and privacy standards.
  7. Generate reports for management on collection statuses.
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