Crisis Intervention Counsellors
OR
Last updated on 28 Nov 2025
Overview
Crisis Intervention Counsellors provide immediate emotional support to individuals facing psychological distress due to a crisis. Their primary role is to assess the severity of the situation, offer guidance, and help stabilize the person in distress. They work closely with healthcare teams to ensure timely intervention and connect individuals with long-term mental health services if necessary. These professionals operate in various settings, including hospitals, community centers, and emergency services. Their efforts are crucial in preventing further emotional or psychological deterioration in critical situations.
Job Description
- Provide immediate emotional and psychological support to individuals experiencing acute distress or trauma.
- Assess the individual’s emotional state and crisis situation to determine the appropriate level of intervention.
- Offer short-term counselling and de-escalation techniques to manage emotional and mental health crises.
- Collaborate with medical and mental health professionals to ensure comprehensive care for patients in distress.
- Document detailed case reports and maintain records of client interactions as per healthcare regulations.
- Identify and refer individuals to long-term mental health care providers for ongoing support and treatment.
- Participate in regular training sessions to stay updated on the latest crisis intervention techniques and mental health practices.
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